An HTTPS certificate helps create a secure connection between your website and its visitors. Certificates are only valid for a limited period and normally renew automatically.
If a certificate expires or becomes invalid, visitors may see warnings such as “Your connection is not private” and may be prevented from accessing the website.
An expired certificate does not automatically mean your website has been hacked. Usually, the certificate simply failed to renew.
How do you fix it?
For most website owners, the simplest solution is to contact your hosting provider.
Ask them to:
- Renew and install a valid SSL/TLS certificate.
- Make sure it covers your domain and the
wwwversion where applicable. - Check that HTTPS is working correctly.
- Make sure automatic renewal is enabled.
If the certificate appears valid but visitors still receive warnings, ask your host or developer to check the complete SSL/TLS configuration. Problems can also be caused by an incorrect domain, certificate-chain problems or an incorrectly configured server.
What does JuiceBox check?
JuiceBox checks that your website’s HTTPS certificate is valid, trusted, matches your domain and has not expired.
Pass — Valid with 7+ days remaining.
Alert — Less than 7 days remaining or expiry cannot be confirmed.
Error — Expired, invalid, untrusted or cannot be verified.
If JuiceBox detects a problem, use Fix in Website Health for the next steps.
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